What is drop shipping?
If you run your own business but do not have the facility or finance to hold a large stock inventory, our drop shipping service is for you.
You take your customers orders and process them through airoshock.com for us to fulfill. We warehouse stock on your behalf and deal with the logistics of fulfilling your orders. All accompanying paperwork that leaves our warehouse will display your company name, contact details and NO pricing, thus enabling you to keep a one to one relationship with your customer. There is no indication that airoshock.com has fulfilled their order. The shipping label return address will state "Shipping Dept."
By not investing time and money into stock until you have already made the sale you are freeing up cash flow and manpower for other activities in your business.
What will it cost?
You pay our standard wholesale price for goods (as displayed on this site after you have been approved as our dropship customer) with a small 5% per product handling fee. There are no membership fees or sign up fees....ever. It's completely free to use anytime you need it.
If you desire an expedited shipping method, please state the date your customer would like delivery in the Special Instructions upon checkout. Additional shipping charges should be passed onto your customer when you take their order.
Please note that certain items may incur additional charges (i.e. - overweight and larger items). If this is the case, you have the option to be contacted prior to any additional charge being made. Do keep in mind that you are responsible for all shipping costs.
How do I place a Drop Ship Order?
Simply add items to the cart and when you're done, click Checkout. Then add your customers shipping information in the ship to address section.After completing the delivery address (your customer's address!) and shipping method, click "Continue" to complete the order.We will not include any invoice or packing slip. We suggest that you email your customer a final invoice once shipped.
Once you have completed your orders you can print your invoice(s) for your own records.
What happens if my customer wants to return their order?
You will need to create your own returns procedures/policy and display it on your web site or at your business premises. If your customer wants to return their order they will contact you. You will then have to contact us and we will either issue you an RMA or we will give you the reason it cannot be returned. We will accept returns from your customers if the item is defective or if it is our error. Items must be returned within 30 days and with all original packaging. We will reship a replacement of the same item at no cost to you. We will not accept returns for any other reason unless you agree to incur all charges associated with the return, (i.e. customer refused order, customer didn't like the item, etc.) In those cases, you will be charged a restock fee of up to 25% and you will be responsibile for all shipping charges. We suggest you have a firm returns policy in place to avoid abuse of your policy.
For more information on our drop shipping service and the costs involved, please contact us.